IT Support Trends Driven by Pandemic

Male employee unhappy with excessive work

Overworked Performing “Other (Pandemic) Duties as Assigned”? — Help Has Arrived From librarians taking nonemergency calls for their cities to software engineers creating crowd-sourced, interactive maps of free meal sites in the U.S., it seems like everyone has taken on additional responsibilities during the pandemic and its aftermath. While some see these “side-gigs” as opportunities, […]