Carmichael Remote Support Video Tutorials

As a Carmichael Consulting Services (CCS) customer, remote support for your computers and devices is only a few clicks away. To help our clients and their personnel use our support services more easily and effectively, we have created a series of instructional videos on the four main activities in which users engage. To view any of them, click the title or the image below.

Each of these videos takes approximately a minute or less to review in its entirety, and users can stop or rewind the videos at any time to explore a particular instruction more closely.

Should you have further questions about our support services or how to use them for your benefit, or if you are not yet a CCS customer but would like to discuss having North Atlanta’s “Best Business IT Services Provider” (for six consecutive years) on your team, please contact us at or call (678) 719-9671.

Support Training Videos


Registration and Ticket Creation

The “Support Portal” and other options are at the top of the display.

Play Video

Support Training Videos (MAC or PC)