Privacy Policy

LAST UPDATED 5-7-2025
1
Introduction

Carmichael Consulting Solutions, LLC (“we”, “us”, “our", or "Company”) operates the website www.carmichaelconsulting.net (the “Site”). Through the Site, we provide information to our customers and members of the public. This Online Privacy Policy (“Privacy Policy”) explains the privacy practices that apply to the collection, use, disclosure, and protection of information when you use the Site.

Please read this Privacy Policy carefully so that you can understand how we collect, use, disclose and protect information provided via the Site. If you do not understand any aspect of our Privacy Policy, please feel free to contact us using the information found at the end of this Privacy Policy.

By using this Site, you consent to these terms. If you do not accept this Privacy Policy, then you should not submit any Personal Information to the Company through this Site or in connection with any services.

2
Important Definitions

When we use the term “Personal Information” in this Privacy Policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number) and any other non-public information that is associated with such information (collectively, “Personal Information”). When we use the term “De-Identified Information”, we mean information about you that cannot be used to identify you.

3
Personal Information we may Collect or Maintain via the Site:

The Company collects and maintains Personal Information for various business purposes. In some cases, you may consent to provide us with Personal Information such as:

1. Your name, address, email address and phone number.

2. Information from completion of a survey or questionnaire.

3. Other information you input into the Site.

In other instances, we or our service providers may collect certain types of information using online identification technologies such as:

1. Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site.

2. Information received from third parties, such as business partners, subcontractors, and payment and delivery services.

4
Subject to applicable legal restrictions, we may use your Personal Information for the following purposes:

1. To provide you with the services.

2. To provide you with support when you request it or when you report a problem to us.

3. To improve the services offered – by performing quality reviews and similar activities.

4. To create De-Identified Information such as aggregate statistics relating to the use of the Site.

5. To provide you with information that you request or sign up for.

6. To collect overdue amounts.

7. To respond to legal proceedings.

8. For the purpose of seeking professional advice or for the purpose of protecting any legal interest of the Company or a third party (e.g. the interest of our other customers).

9. For direct marketing purposes (we require your consent specifically for this purpose and you may opt out at any time).

10. To fulfill any other purpose for which you provide us with Personal Information.

11. For purposes directly related to or incidental to the above.

12. For any other purpose for which you give us explicit, informed authorization.

5
We may also disclose Personal Information that we collect or you provide as permitted or allowed by law, as follows:

1. To our employees in order to provide the Services.

2. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

3. As required by law, which can include providing information as required by law, regulation, subpoena, court order, legal process or government request.

4. When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.

5. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred, provided that the buyer or successor entity will be bound by the terms of this Privacy Policy.

6
Information we may Collect via Technology:

As you use the Site, certain information may be passively collected by Cookies (as defined below), navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:

1. Site Activity Information. We may keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.

2. Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type, connection speed and access times.

3. Cookies. A “Cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site features or services may not function properly without cookies. We use Cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you.

4. Google Analytics. We use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and the Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

De-Identified Information. We may use and share De-Identified Information without restriction.

Period of Storage. We will store your information as long as necessary to fulfill the purposes for which the information is collected and processed, or where the applicable law provides for longer storage and retention, for the storage and retention period required by law.

Location of Storage. The data that we collect from you will be stored in the United States. It may also be processed by third parties who operate outside the United States. By submitting your Personal Information, you explicitly consent to this transfer, storing, and processing of data. We will take steps to comply with applicable data protection laws and to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

7
Security of Information Collected

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Even though there are many benefits to using this Site, as with all electronic communications there are some risks such as (i) failure of hardware, software and/or Internet connections; we are not responsible for failures, distortions, delays, or other problems resulting from equipment configuration, connection, signal power, hardware, software or any equipment used to access the internet; and (ii) no guarantee that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. This could result in your data becoming lost or intercepted during transmission. It is your responsibility to use good judgment before deciding to send information via the Internet. Please note that emails and other electronic communications can be intercepted or go astray. We strongly advise that you do not to communicate any confidential information through these means.

Third Party Services.

1. Through Our Site. Our Site may make use of third party services including but not limited to Google Analytics and Google Maps (“Third Party Services”). Third Party Services use Cookies and collect information in accordance with their own privacy practices. Please be aware that we cannot and do not control the use of information by a Third Party Service.

2. Via Third Party Sites. The Site may contain links to other websites. We are not responsible for the privacy policies or practices of any third-party site linked from this Site, regardless of our relationship with the third-party.  We aim to work with trusted partners and organizations which are also bound by state and federal laws governing privacy and security; however, we encourage users to be aware when you leave our Site and to review any privacy policy of a third party site.

Your Rights and Control Mechanisms. You have the right to:

1. Inquire whether we hold any Personal Information about you.

2. Access any Personal Information we hold about you.

3. Require us to correct any inaccuracy or error in any Personal Information we hold about you.

4. Request the deletion of your Personal Information.

8
A Special Note about Children and Minors

We do not knowingly collect Personal Information from anyone under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected Personal Information from a child under 13, we will promptly delete such information.

Changes to our Privacy Policy. We may change this Privacy Policy from time to time in the future. We will post any revised version of the Privacy Policy on this page and at other places we deem appropriate. Continued use of our Site following the posting of an updated Privacy Policy will indicate your acknowledgement of, and agreement to be bound by, the terms and conditions of such changes. By using the Site, you are agreeing to our collection, use and disposal of Personal Information and other data as described in this Privacy Policy, both as it exists now and as it is changed from time to time.

9
Questions and How to Contact Us

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or otherwise need to contact us, please use the following contact information:

Carmichael Consulting Solutions, LLC

11660 Alpharetta Highway, Suite 490

Roswell, Georgia 30076

info@carmichaelconsulting.net