Kenneth Florence

Ken Florence brings his dedication to excellence and customer-focused attitude to the position of Customer Service Engineer, where he is tasked with providing superior assistance and support to Carmichael Consulting clients. Prior to joining Carmichael, Ken worked as a Regional Support Technician with Tolt Solutions, where he fine-tuned his customer service skills and IT troubleshooting abilities. A native of Atlanta, he also spent five years with Toys ‘R Us, working his way up to the position of Asset Protection Specialist. Ken holds a Bachelor of Science from DeVry University in Computer Information Systems and is a programming member of the Independent Game Developer Association.