Until recently, using AI used to be simply asking your phone for directions, setting a reminder or yelling at Alexa to turn on the lights. Now, Artificial Intelligence has exploded onto the scene and seems to be the only thing everyone is talking about. AI is now being used to create content, write essays, letters, social media posts, and even generate customized images, videos and artwork. Today, the latest advances in AI tech have seen the rise of tools such as ChatGPT, Perplexity, Gemini, and hundreds more. It seems that AI is not a passing fad: it could even change the way your business works.
What exactly is AI?
First, it’s important to set some context on what AI actually is in very simple terms. Basically, it’s like creating a robot that can think, learn and make decisions on its own, without someone telling it what to do every step of the way. In a way it’s like having another team member, except with the power of the entire internet available in an instant. Ultimately, AI helps to level the playing field between large corporations and small businesses, giving them access to resources that they may not have had access to before, allowing them to do more in less time, often at a higher quality.
Picture this: you’re juggling a dozen tasks, trying to keep your small business afloat while simultaneously dreaming big. Enter Perplexity, the free AI-powered tool that’s about to become your trusty sidekick. Perplexity isn’t just your average tool; it’s like having a supercharged brain that can crunch numbers, analyze data, and uncover hidden insights faster than you can say “innovation.” Perplexity has the entire internet database at its fingertips, and with a simple prompt, it will answer any question with cited sources and excerpts from the websites backing up the answer. With Perplexity on your team, you’ll be making data-driven decisions like a boss, and even on the go! They even offer a mobile app that brings the platform directly to your device. This user-friendly application features voice search, supports numerous languages and allows the saving and sharing of questions and answers. It’s available to download for iOS and Android devices at no cost.
But wait, there’s more! Say hello to ChatGPT, your new best friend in the world of customer service and engagement. ChatGPT is also a language-based model like perplexity, but is more of a conversational bot than a researching one. Gone are the days of generic, impersonal interactions with your clients. With ChatGPT, you can create personalized experiences that leave a lasting impression. Whether it’s answering customer inquiries, providing product recommendations, or even just engaging in some friendly banter, ChatGPT is there to ensure that every interaction feels like a conversation with a trusted friend. And the best part? Carmichael can help you seamlessly integrate ChatGPT into your existing systems, making the transition smooth and hassle-free.
Use AI to improve your skills, not replace them
AI is getting even better at communicating with humans – but it’s no replacement for a genuine human conversation or connection! Customer service and interactions can be automated to a point, but the real interactions between you, your customers, your staff members and others in your business community are much more likely to drive your success.
For example, you’re a small business owner seeking to streamline your hiring process. You could opt to utilize an AI program to conduct job interviews and sift through potential candidates for a role within your company. While this method might seem efficient and time-saving initially, it could potentially strip away the opportunity to forge genuine connections and discover how they might contribute to your workplace culture, or assess skills like interpersonal communication. Alternatively, for a more personalized approach, you might choose to leverage AI differently. Instead of fully automating the interview process, you could prompt AI to create tailored interview questions specifically designed for the role and your company’s needs.
Google has also burst onto the AI scene with their flagship machine learning software called Gemini. Gemini is a fantastic blend of AI and creativity, and has a plethora of different features. Running a small business isn’t just about numbers and processes; it’s also about embracing creativity and innovative thinking. With Gemini on your team, you’ll tap into your artistic side and craft visuals that grab attention and keep your audience engaged. Whether it’s designing graphics for social media or creating presentations for important meetings, Gemini helps bring your ideas to life. With Carmichael’s support, you’ll quickly master Gemini and make the most of its creative potential.
Now, you are probably wondering how to dive in. Well, fear not, because Carmichael is here to lend a helping hand! Our team of experts is devoted to assisting small businesses like yours in unlocking the power of AI and achieving remarkable results. Whether you’re interested in integrating Perplexity, enhancing customer service with ChatGPT, or exploring your creative side with Gemini, we’ve got you covered at every stage. From the initial consultation to implementation and ongoing support, Carmichael is dedicated to ensuring your AI journey is smooth and enjoyable. With our personalized guidance and hands-on approach, you’ll be maximizing the benefits of AI in no time, leaving your competitors behind and propelling your business to new heights of success.
As AI technology advances, it’s crucial for small businesses to stay updated and seize the opportunities it offers. By incorporating suitable AI tools, small businesses can transform their customer relationships, enhance engagement and satisfaction levels, and lay the groundwork for lasting prosperity. So, take advantage of these AI tools, unleash their power, and position your small business at the forefront of innovation in your industry.
Check out our other blog – Unlocking the Power of Artificial Intelligence for Small Businesses
AI can also be a bit phishy – Unmasking Fake AI: Protecting Small Businesses
