Alpharetta, Georgia (December 7, 2015) – Carmichael Consulting is excited to announce its recognition as the “Best IT” support provider in North Fulton and South Forsyth counties by Appen Media Group. This accolade was awarded at the media group’s third annual “Best of the Best” gala, held last month. The event saw nearly 4,000 votes cast for local businesses across a wide array of categories, from “best chiropractor” to “best dessert,” underscoring the community’s engagement in celebrating local excellence.
The awards ceremony took place at the Metropolitan Club on November 12, 2015, where hundreds of businesses from the area gathered to honor the winners. The event recognized excellence in over 90 categories, highlighting businesses that have set high standards in their respective fields.
Ray Appen, publisher of Appen Media Group, expressed the significance of the gala: “Our annual gala is a chance to celebrate the winning ‘Best Of’ businesses for setting their business standards high, focusing on customer service and satisfaction, and continually innovating to over-deliver to their customers. It is our celebration of those businesses and business owners for whom, to quote Steve Jobs, ‘good is not enough.’ We celebrate their ‘can do’ attitudes and their ‘finding a way’ to make their business the best it can be – day in and day out.”
For Carmichael Consulting, this recognition is particularly meaningful. Tyler Jones, the owner of Carmichael Consulting, shared his thoughts on the honor: “We are incredibly honored to be recognized as part of this exclusive group of North Fulton area businesses. Customer service is a cornerstone of our business, so being acknowledged for that passion and commitment by our clients and the community is immensely rewarding.”
Background and Growth of Carmichael Consulting
Founded in 2010, Carmichael Consulting emerged from Tyler Jones’s extensive experience in corporate IT ventures. With nearly 15 years in the industry before starting Carmichael Consulting, Jones aimed to build a company that not only provided superior IT services but also focused heavily on customer satisfaction and innovative solutions.
Carmichael Consulting has since become a leading Managed IT Services provider, specializing in supporting small and medium-sized businesses (SMBs) that use Apple computers. The company’s growth has been driven by its dedication to excellence and its ability to adapt to the evolving needs of its clients.
The Importance of Customer Service
Customer service is a fundamental value at Carmichael Consulting. The team’s commitment to providing exceptional support is evident in their approach to managing client relationships and delivering solutions. The recognition as the “Best IT” support provider is a testament to the company’s focus on ensuring that every client receives top-notch service and support.
The team at Carmichael Consulting understands that in the IT industry, maintaining high levels of customer satisfaction requires more than just technical expertise. It involves building strong relationships with clients, understanding their unique needs, and consistently delivering solutions that exceed expectations. This approach has helped Carmichael Consulting establish a reputation for excellence in the North Fulton and South Forsyth areas.
Services and Expertise
Carmichael Consulting offers a comprehensive range of IT services tailored to meet the needs of SMBs that use Apple technology. Their expertise spans both Windows and iOS platforms, making them well-equipped to support businesses that utilize a mix of technologies. The services provided include:
- IT Support: Offering ongoing support for all aspects of a business’s IT infrastructure, from servers and desktops to mobile devices. This includes troubleshooting, maintenance, and ensuring that all systems run smoothly.
- Technology Planning: Assisting businesses with technology strategies that align with their operational goals. This involves planning and implementing technology solutions that support business growth and efficiency.
- Network Management: Overseeing the health and security of a business’s network to ensure reliable and secure operations. This includes monitoring, managing, and optimizing network performance.
- Cloud Solutions: Helping businesses integrate and manage cloud services to enhance flexibility and scalability. This includes setting up cloud infrastructure and ensuring seamless integration with existing systems.
In addition to these core services, Carmichael Consulting is a proud member of several prestigious networks and programs, including:
- Apple Consultants Network: A group of independent consultants specializing in Apple technology, providing expert support and solutions tailored to Apple products.
- Dell Consultants Network: Partnering with Dell to offer specialized support and solutions for Dell products and services.
- Clio Certified Consultants: Offering expertise in Clio, a leading cloud-based law practice management software. This certification reflects the company’s ability to provide tailored solutions for law firms using Clio.
- Microsoft Partner Program: Collaborating with Microsoft to deliver cutting-edge solutions and support for Microsoft products, ensuring businesses have access to the latest technology.
- Google Apps for Work Partner Program: Providing support and expertise for Google’s suite of productivity and collaboration tools, helping businesses make the most of Google’s offerings.
Commitment to Innovation and Excellence
Carmichael Consulting’s recognition as the “Best IT” support provider highlights their commitment to innovation and excellence. The company’s success can be attributed to its ability to stay ahead of technological trends, adapt to changing client needs, and continuously improve its service offerings.
The team’s dedication to professional development and staying current with industry advancements ensures that they can provide clients with the latest solutions and best practices. By investing in their team’s growth and embracing new technologies, Carmichael Consulting is well-positioned to continue delivering exceptional IT support and services.
Looking Ahead
As Carmichael Consulting moves forward, they remain focused on maintaining the high standards that earned them the “Best IT” recognition. The company plans to continue expanding its services, enhancing its offerings, and building on its reputation for excellence.
Clients can expect ongoing improvements in service delivery, more innovative solutions, and a continued emphasis on customer satisfaction. Carmichael Consulting is committed to helping businesses navigate the complexities of technology, ensuring they have the support they need to thrive in a rapidly evolving digital landscape.
For more information about Carmichael Consulting and the services they offer, please visit their website at www.carmichaelconsulting.net. Whether you’re looking for IT support, technology planning, or cloud solutions, Carmichael Consulting is dedicated to providing the expertise and support your business needs to succeed.
The recognition as the “Best IT” support provider is not just an accolade but a reflection of Carmichael Consulting’s commitment to their clients and the community. The company’s focus on delivering exceptional service and innovative solutions will continue to drive its success and help it achieve even greater milestones in the future.
