Carmichael Consulting Solutions, LLC powers Bernstein Firm P.C. with unified communications; on-demand data access in a mixed environment
For Atlanta trial attorney B.J. Bernstein, juggling her busy client and trial load while running between two Atlanta offices isn’t easy. Those goals were made more complicated because she lacked the technical support to keep her firm operating at full speed. To resolve her IT woes, Bernstein replaced her former provider with Carmichael Consulting Solutions. Now, she says, “The difference is night and day.”
Moving to the Cloud
Carmichael migrated all of Bernstein’s files from her previous, unreliable and partial cloud solution to her new, more robust and accessible cloud storage platform. The team then reconfigured Bernstein’s network and hardware to bridge any remaining disconnect between her Windows home PC and her mobile and office Apple devices.
They also transitioned Bernstein to Clio and initiated (and now manage) a user access management system for the cloud-based storage. “When personnel join or leave me, there are a lot of things that need to be done to limit their access to my data,” Bernstein says. “From what they can see to how they can access it, Carmichael takes care of it,
immediately.”
Through the cloud solution, Carmichael established a backup protocol for Bernstein’s client and trial files that was both secure and accessible. “People call me years after I’ve served them asking for files, so being able to access my backup storage easily is important,” Bernstein says. “I’m not naturally tech savvy, and I can use it.”
Download the PDF here for more information: The-Bernstein-Firm-Case-Study.pdf
